OUR CLIENTELE · BY INTRODUCTION
A private house for a very particular few.
Royal households, heads of state and those who have served, the athletes and artists the world recognises, and the families behind great fortunes. What they share is not only means, but a need for absolute discretion and for things to be done properly, the first time.
WHOM WE SERVE
Five kinds of household, one standard.
Each is served by the same senior team, the same protocol and the same refusal to cut corners.
ROYAL & SOVEREIGN FAMILIESRoyal householdsPrivate visits, summers abroad and family occasions, alongside protocol and official security.
HEADS OF STATE · SENIOR OFFICIALSThose who have servedFormer presidents, ministers and senior officials, with the same discretion after office as during it.
FOOTBALL · FORMULA 1 · TENNISElite athletesTransfer relocations, family settling, off-seasons and match days, away from the cameras.
MUSIC · FILM · ARTArtists & entertainersThe private side of a public life: residences, festival weeks, family on tour.
UHNW FAMILIES · FAMILY OFFICESFounders & familiesHomes, aviation, yachts, staff and the calendar of families with many moving parts.A NOTE FROM THE HOUSE
We measure ourselves by what our clients never have to think about.
For a royal household, a head of state or a player the whole world recognises, the luxury is not the villa or the aircraft. It is the absence of friction, of noise and of people who talk. That is what we are built to provide.
We keep the circle small. We take on a limited number of clients, choose suppliers we would trust with our own families, and put every promise in writing. We would rather decline a request than deliver it below the standard our clients expect.
The ATLAS MAISON team
THE PROTOCOL
Six rules, for every client.
Our full commitments are set out in our standards.
NDA before the first detail
A mutual confidentiality agreement is signed before any name, date or plan is shared.
Agreed names
Bookings are made under an agreed name wherever the law and the supplier allow.
Need-to-know
Only the people who must know the principal’s identity are told it, and they sign for it.
One senior counterpart
A single point of contact who knows the household, with a named deputy.
Licensed, vetted suppliers
Aviation, security, medical and staffing partners are licensed in their own countries.
Nothing online, ever
No photographs, posts, reviews, case studies or testimonials, by us or by our suppliers.
THE SOVEREIGN MEMBERSHIP · BY INVITATION
Twelve households in the world. A private office that never sleeps.
For royal households, heads of state and families who live at the highest level: a senior team at any hour, a travelling concierge, relocation included and a zero per cent service charge. From €100,000 a year.
FOR AMERICAN FAMILIES
From Fifth Avenue to the Riviera.
One house for the whole year: New York, Palm Beach and Aspen at home, and the Riviera, Lake Como, London and the Alps when you cross the Atlantic. One contact, one plan, in your time zone.
JOIN TODAY
Join online in minutes, or apply in confidence.
- 1Chooseyour membership
- 2Agree & paysecurely, by Revolut
- 3Welcomeyour concierge within one business day
Questions, answered
Who are ATLAS MAISON’s clients?
ATLAS MAISON serves a small number of royal families, heads of state, former presidents and senior officials, professional footballers and elite athletes, artists and entertainers, and ultra-high-net-worth families and their family offices. We never disclose who our clients are.
Is ATLAS MAISON a VVIP concierge?
Yes. We are a London-based private concierge built for VVIP and UHNW clients, working in London, Monaco, the French Riviera, Dubai, Abu Dhabi, Istanbul and the Alps, with confidentiality agreements before any details are shared.
Do you accept every client?
No. We take on a limited number of private clients so that each receives senior attention. We may decline a request without giving reasons.
Can a private office, agent or family office contact you on a client’s behalf?
Yes. Most introductions come through private offices, chiefs of staff, embassies, agents, managers, family offices and trusted advisers.
Do you publish testimonials or client names?
Never. We do not publish client names, photographs, case studies or testimonials, and our suppliers are bound by the same rule.
THE WORLD STANDARD
The best luxury concierge services worldwide, measured in writing.
A reply within two hours · one contact in five regions · twelve languages · an NDA before the first detail · every fee published.
BEGIN A PRIVATE CONVERSATION
A private conversation, under NDA if you wish.
Introductions from private offices, agents, family offices and advisers are welcome. Every conversation is confidential and without obligation. We reply within two hours, 08:00–22:00 UK time.