TRUST & CREDENTIALS
Trust is earned in writing.
Before a family hands us its calendar, its homes and its privacy, it deserves to know exactly who we are and how we work. Everything on this page can be checked, and everything we promise is written into our terms.
WHO YOU ARE DEALING WITH
The company, on the record.
Public, verifiable and stated in full, as it should be.
- Legal entity
- ATLAS SOVEREIGN LTD
- Registered in
- England and Wales
- Company number
- 15597496
- Registered office
- 71–75 Shelton Street, Covent Garden, London WC2H 9JQ
- Trading name
- ATLAS MAISON
- Group
- Atlas Sovereign Group, seven businesses
- Contact
- atlas@atlasmaison.eu · +44 20 8133 2035
- Terms
- Membership Terms, version 1.3
Verify the company on the official UK register: Companies House, company 15597496.
SIX GUARANTEES
How we protect every member.
The principles behind every booking, every introduction and every project.
Your money stays yours
You pay every hotel, villa, jet and yacht directly, in your own name. We never take payment for third-party services, and we invoice only our own fee.
Contracts in your name
Your contract is always with the supplier, so your rights are always yours. We research, recommend, negotiate and coordinate.
Discretion in writing
A mutual NDA before the first detail, bookings under agreed names, and client names that are never used, anywhere.
Licensed professionals
Legal, tax, immigration, medical, security and aviation matters are handled by licensed firms in each country, coordinated by us.
Published terms
Fees, renewal, cancellation, liability and complaints are published in plain English before you pay anything.
Data protected
Personal data handled under UK GDPR and EU GDPR, shared only with suppliers who need it for your booking, and never sold.
OUR SERVICE CHARTER
Six commitments, kept every day.
Measurable, written down and part of how we judge ourselves.
Our standards in full- 01
A reply within two hours
08:00–22:00 UK time, every day; Sovereign members at any hour.
- 02
Proposals in writing
Options with suppliers’ prices, so you can decide with everything in front of you.
- 03
No hidden fees
Membership and a published service charge. Nothing else, ever, without your written agreement.
- 04
Projects quoted first
Relocations, property searches and events over 20 guests are scoped and priced before any work starts.
- 05
Official channels only
Event tickets and hospitality only through organisers and authorised sellers. We never promise what we cannot confirm.
- 06
Complaints answered
Acknowledged within one business day, investigated personally, answered in writing.
THE PEOPLE BEHIND THE HOUSE
Built by people who know what is at stake.
ATLAS MAISON is led by a team with senior careers in international finance, shipping and insurance, including CFO and board roles in an international group, and a background in economics. That shapes how we work: contracts read carefully, money handled properly, risks managed before they arrive, and a long view of every relationship.
The house sits within Atlas Sovereign Group, whose seven businesses cover lifestyle and travel, private aviation and yachts, art and classic cars, commercial claims and maritime services, so a single relationship can reach every part of a family’s life and business.
WHAT WE WILL NEVER DO
Some lines we never cross.
- Take payment for hotels, jets, yachts or tickets on your behalf
- Name a client, or share a photograph of one
- Sell or rent your personal data
- Promise access to sold-out events outside official channels
- Give legal, tax, medical or investment advice ourselves
- Add a cost you have not agreed in writing
REFERENCES
Discretion is the service, so we never publish client names or testimonials. With a member’s permission, we can arrange a private reference call for serious applicants and their advisers.
Trust: questions
Who owns ATLAS MAISON?
ATLAS MAISON is a trading name of ATLAS SOVEREIGN LTD, a private company registered in England and Wales under company number 15597496, with its registered office at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. It is part of Atlas Sovereign Group.
How can I verify the company?
Search company number 15597496 on Companies House, the official UK register, which is free and public. Our terms, privacy notice and standards are published on this website.
Do you ever hold client money for suppliers?
No. You pay hotels, villas, jets, yachts and other suppliers directly, in your own name. We invoice only our membership fee and, where it applies, our service charge.
Who provides regulated services such as legal, tax, medical or security?
Licensed professionals in the relevant country. We coordinate them and remain your single point of contact; we do not give legal, tax, medical or investment advice ourselves.
What if something goes wrong?
Tell your concierge or write to atlas@atlasmaison.eu. We acknowledge every complaint within one business day, investigate it personally and reply in writing with what happened and what we will do. If a supplier is involved, we raise it with them on your behalf.
Why do you not publish client testimonials?
Because discretion is the service. We never name our clients or publish their words without consent. On request, and with their permission, we can arrange a private reference call with an existing member or adviser.
BY APPLICATION · IN CONFIDENCE
Ready when you are.
Two minutes to apply, a reply within one business day, and nothing to pay unless membership is approved.