THE WORLD STANDARD · THE BEST LUXURY CONCIERGE SERVICES WORLDWIDE

The best luxury concierge services worldwide, and how to recognise them.

Every concierge says it is the best. The best ones can show it: one contact who knows you, a reply in hours, fees in writing, no hidden commissions and a confidentiality agreement before the first detail. These are the ten marks we hold ourselves to, for every member, in every city of the world.

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TEN MARKS OF THE BEST

What the best have in common, and how we meet it.

The mark	What it means for you	At ATLAS MAISON
01One senior contact	One person who knows you, your family and your preferences, from the first message to the last detail.	A dedicated concierge for every member, the same in every city and every time zone.
02A fast, human reply	Answers in hours, not days, written by a person who has read your request.	A reply within two hours, 08:00–22:00 UK time, every day. Urgent matters while travelling come first.
03Real reach, honestly stated	Deep knowledge where it matters and trusted partners everywhere else, with no pretending.	Five regions: Europe, the Americas, the Gulf, Türkiye and Asia. We say where our knowledge is deepest.
04Published, transparent fees	You know what you pay before you pay it, and you know who earns what.	Fees published online. Every proposal shows the supplier, their price and our fee separately.
05No hidden commissions	The concierge works for you, not for the hotel or the yacht broker.	If a supplier pays a commission, we say so in writing. Suppliers are paid by you, in your name.
06Confidentiality you can sign	Discretion as a written promise, not a slogan.	A mutual NDA before the first detail. Client names and stories are never used in marketing.
07Vetted, licensed partners	Every chauffeur, charter operator and villa is checked before it is recommended.	Registration, licence, insurance, terms and reputation checked; regulated services by authorised firms only.
08A company you can verify	A real, registered company with a real address and published terms.	ATLAS SOVEREIGN LTD, England and Wales no. 15597496, 71–75 Shelton Street, London.
09Breadth under one roof	From a table tonight to a relocation, a jet purchase or a family office matter.	Part of Atlas Sovereign Group: seven houses, from aviation and art to claims and marine services.
10Your language	The best service speaks to the whole family, in the language they think in.	Twelve languages, including Arabic, Russian, Chinese, Turkish, French and German.

“Luxury is not a list of suppliers. It is the certainty that one person, somewhere in the world, is taking care of it.”
The ATLAS MAISON team

FOUR WAYS TO BE LOOKED AFTER

A private house, compared.

Each model has its place. This is how a private members’ concierge differs from the alternatives most people know.

	ATLAS MAISON	Card concierge	Travel agency	Lifestyle app
One dedicated contact who knows you	✓	–	Sometimes	–
Available every day, across time zones	✓	✓	Office hours	Chat only
Published fees and no hidden commissions	✓	Included in card fee	Commission-based	Varies
NDA before any detail	✓	–	–	–
Residences, aviation, yachts, events and relocation	✓	Partly	Travel only	Partly
Business, property and family-office matters	✓	–	–	–
Stays with every detail until you are home	✓	–	Partly	–

Swipe to compare → A general comparison of service models, not of any named company.

EVERYTHING, ARRANGED AS ONE

Luxury concierge services, worldwide.

Private ClientFor lives that run across many places Residences & villasSummer houses, chalets and city apartments Private aviationCharter, empty legs and private terminals YachtsCharter in the Mediterranean and the Caribbean The season’s eventsMonaco, Wimbledon, Art Basel and the Gulf season RelocationA new country for the family and the business Family CareChildren, grandparents and the whole household Business conciergeCompanies, property and delegations Royal householdsProtocol, privacy and private travel AthletesTransfers, families and the season Artists & entertainersTours, premieres and private time Pageant conciergeDelegations, families and sponsors

WHERE WE WORK

Five regions. One contact.

Our heartland is Europe, above all France, Monaco, Italy, Switzerland and the UK, with London, Dubai and Istanbul close behind. Beyond them, licensed partners we know personally, and the same contact wherever you are.

Questions, answered.

What are the best luxury concierge services worldwide?

The best are private, members-only houses that give each client one senior contact, answer quickly at any hour, publish their fees, never take hidden commissions and keep strict confidentiality. ATLAS MAISON is built on exactly these standards, across Europe, the Americas, the Gulf, Türkiye and Asia.

How is a luxury concierge different from a credit-card concierge?

A card concierge is a benefit shared by thousands of cardholders and works from scripts and partner lists. A private luxury concierge knows you, keeps your preferences, travels with your plans across time zones and takes responsibility for every detail until you are home.

How much do the best luxury concierge services cost?

At ATLAS MAISON the Membership is €9,999 a year (or €999 a month) and the Sovereign Membership, for a very small number of households, is from €100,000 a year with a zero per cent service charge. Every fee is published before you pay.

Can a concierge really work worldwide?

Yes, if it is honest about where its knowledge is deepest. Our heartland is Europe, above all France, Monaco, Italy, Switzerland and the UK, with London, Dubai and Istanbul close behind. Elsewhere we work with licensed partners we have chosen with care, and your contact never changes.

How do I verify a luxury concierge before I join?

Check the company on its official register, read its published terms and fees, ask who pays the suppliers and whether it takes commissions, and ask for an NDA before you share details. ATLAS MAISON is operated by ATLAS SOVEREIGN LTD, Companies House no. 15597496.

Who are your clients?

Royal households, heads of state and senior officials, professional athletes, artists and entertainers, founders and UHNW families and family offices. Membership is by application and limited by design.