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What is a luxury concierge? A clear guide for 2027
What a luxury concierge does, who it is for, how it is paid and how to tell a good one: a plain guide to private concierge services in 2027, from ATLAS MAISON.
Published 11 November 2026 · ATLAS MAISON editorial team
- What it is
- A private service that plans and arranges travel, homes and life for its members
- Who uses it
- UHNW families, executives, athletes, artists, public figures
- How it is paid
- Annual membership, service charges, or both
- Typical cost
- From about €10,000 a year for a dedicated service
- What it is not
- A travel agency, a card benefit or a booking app
A luxury concierge is a private service that plans and arranges the practical side of a demanding life: travel, homes, events, staff and the hundred details in between, through one person who knows you. The best are small, discreet, available every day and paid by the client alone.
What it is
A luxury concierge works for its members, not for hotels or airlines. It researches, recommends, books and follows up, so that one message can turn into a summer on the Riviera, a table tonight or a family moved to a new country. Most are membership-based and limit the number of clients they take on.
What it does
- Residences, villas, chalets and yachts
- Private aviation, airport arrivals and cars
- Tables, tickets and access around the season’s events
- Relocation, schools, staff and household matters
- Gifts, celebrations and private events
- Coordination with family offices, lawyers and advisers
Who it is for
Families and individuals whose time is worth more than the search: UHNW families and family offices, founders and executives, professional athletes, artists and entertainers, public figures and royal households. Many have several homes and calendars across countries.
How it is paid
Most luxury concierges charge an annual membership, a service charge on bookings, or both. At ATLAS MAISON, the Membership is €9,999 a year and the Sovereign Membership, for a very small number of households, starts at €100,000 a year with no service charge. See what a private concierge costs.
How to tell a good one
Look for one senior contact, a reply within hours, fees in writing, no hidden supplier commissions, a confidentiality agreement and a company you can verify on an official register. Our ten marks of the best luxury concierge services worldwide set this out in full.
What is a luxury concierge?: questions
What does a luxury concierge do?
It plans and arranges travel, homes, events, staff and everyday requests for its members, through one dedicated contact who researches, books and follows up.
How much does a luxury concierge cost?
Dedicated private concierges usually charge from about €10,000 a year, plus service charges on bookings. ATLAS MAISON publishes its fees: €9,999 a year for the Membership.
Is a luxury concierge the same as a travel agent?
No. A travel agent sells travel products; a luxury concierge works for the client across travel, homes, events and daily life, and takes responsibility for the details.
Who uses a luxury concierge?
UHNW families and family offices, executives, athletes, artists, public figures and royal households, often with homes and calendars in several countries.
What are the best luxury concierge services worldwide?
The best give one senior contact, reply within hours, publish their fees, take no hidden commissions and sign an NDA. ATLAS MAISON is built on exactly these standards.