PRIVATE OFFICE
Hiring household staff: butlers, chefs, nannies and estate managers
How to find, check and keep exceptional people for a private residence.
Published October 2026 · Reviewed October 2026 · ATLAS MAISON
For families with large or multiple homes, the right household team is the difference between a house and a home that runs itself. Finding exceptional people takes time, care and a clear brief.
Start with the brief
Begin with how the household actually runs: how many residences, how often each is used, the size of the family, entertaining, travel and security. From this follows the team: perhaps an estate or house manager, a butler, housekeepers, a private chef, a nanny or governess, a chauffeur and, where needed, close protection.
Working with agencies
Specialist domestic staffing agencies maintain networks of experienced candidates and carry out initial screening. Choose agencies that are properly registered, transparent about their fees and willing to explain their vetting process.
Checks that matter
Verify identity and the right to work in the country of employment, take up references directly with previous employers and confirm qualifications. In the UK, roles involving children are typically subject to enhanced background checks through the Disclosure and Barring Service. A paid trial period is common for senior roles.
Contracts and confidentiality
A clear written contract sets out duties, hours, travel, accommodation, holiday and pay, and must comply with employment law where the person works. Confidentiality agreements are standard in private service and protect both the family and the employee.
Keeping great people
The best staff stay where they are respected, well managed and fairly paid, with clear responsibilities and time off. A household manager or coordinating office can carry the day-to-day management so the family is not drawn into every detail.
Frequently asked questions
How do you find a reliable butler or house manager?
Through properly registered specialist agencies with transparent fees, followed by direct reference checks and, for senior roles, a paid trial.
What checks are needed for a nanny in the UK?
Identity and right-to-work checks, direct references and typically an enhanced Disclosure and Barring Service check for roles involving children.
Should household staff sign a confidentiality agreement?
Yes. Confidentiality agreements are standard in private service and protect both the family and the employee.